Order Information:
You may use our secure online shopping cart 'Add To Cart' or call us at the phone number listed below if you wish to speak to us directly about your order. Phone/Fax 604-539-2074 Toll Free 1-888-856-2076 Click on the link Order Form to print the order form. You can either fax it to the number above or scan the form and e-mail it to dogsportgear@telus.net.
You can also call us directly at the phone number listed above, and we'd be happy to take your order. Allow us to contact you by e-mail, fax or phone to finalize your order and total.
Payment Methods: Certified Cheque, Visa, Master Card, Discover, Amex, PayPal and Money Orders
PRICE, QUALITY, SERVICE
Your complete shopping satisfaction is our number one priority. If there is a problem with your order, please contact us as soon as possible: Sales Department Returns If you are not satisfied with your purchase, please contact us via email immediately. Each return is dealt with on a case by case basis. Upon approval, you may return it within 30 days of your original purchase date and we will refund your original purchase price. All items must be in new condition. We cannot issue a credit for items that have been used and/or damaged (unless due to a manufacturing defect).
We do not refund outgoing shipping or pay for return shipping. We recommend you insure your package.
We Do Not Charge a Restocking Fee (please contact us before returning an item)
Exchanges Wrong size or not what you expected? No problem. Please contact us via email or through our toll free phone 888 856 2076immediately so we can make it right.
Upon approval, you may exchange any item(s) within 30 days of the original purchase date. All items must be new condition.
We cannot exchange any item(s) if the item has been used and/or damaged (unless due to a manufacturing defect).
If you have any questions about whether you should exchange an item, please contact us before shipping it to us. We do not refund outgoing shipping or pay for return shipping. We recommend you insure your package. (please contact us before exchanging an item)
Thank you, DogSport Gear |
