BLUF: An email to customer service with details, a $5 customization fee, and they will send you a link to an invoice with the request to process the order.
It was a long shot but i decided to reach out to customer service to see if there was a custom option vs the standard options listed. AND that is AFFIRMATIVE, they do and it was a $5 customization fee. That ID patch was extremely reflective and even more noticeable at night with limited lighting.
It is not the typical printed text reflective but embroidered text reflective back. The previous patch i had was printed and after repeated combat rolls/stop drop and roll and dog play/combatives, it was FUBAR/FUBB.
The patch is so reflective I can see this little guy nearly half a block away easily in the dark, well not the dog but the patch. Also, definitely not ideal for blackout/night ops or cammies. The text is super clear too and it fit harness perfectly. Even when he's taking a combat dump, your eyes are pull towards the patch, smallest CC&D during a must go and send it situation. Will i order another custom one again, of course.
Note: I typically write negative review because it blunt and honest and to write a positive review is extremely rare and unheard of.